Every opportunity, in one inbox.
Bring your channels together and assign owners. Your team sees what each customer needs and where they came from, without jumping between scattered conversations.
FOR BUSINESSES THAT SELL FROM THEIR CONVERSATIONS
Make your ad spendend in sales.
Your ads generate the interest. Zellia helps you turn it into a sales opportunity.
AI agents that respond, a team that continues with full context, and recorded sales that feed back to Meta as signals for your campaigns.
SUPPORT + SALES MANAGEMENT + DATA FOR YOUR CAMPAIGNS
ONE OPPORTUNITY. ONE CONNECTED JOURNEY.
From the ad to the sale.
And back to your campaign.
01 / 04The interest
The interest
is already there.
Someone saw your ad and messaged you. That's the moment to start responding.
SOURCE OF THIS OPPORTUNITYCampaign → WhatsApp
The same context throughout the whole journey.
z●
Your team, connected.
WhatsApp · Shared inbox
Origin and conversation, in one place.
Automatic playback · 4 steps
01 / THE PLATFORM
Respond while
the customer wants to buy.
Interest can arrive on a Saturday, or when all your reps are busy. Zellia responds, understands the need, and prepares the next step so the conversation keeps moving.
Responds even outside business hours.
The agent uses your business's knowledge and voice to answer questions, collect data, and prepare a quote, an appointment, or the handoff to your team.
Your rep picks up, without starting from zero.
When a person steps in, they receive the full need and history. They can focus on continuing the sale, instead of asking the same questions again.
Illustrative representations. Automated support follows the knowledge, rules, and limits defined with your business.
02 / IN OPERATION
REAL CASE · AUTOMOTIVE SECTORThis is already happening
in a real operation.
Support, sales management, and data returned to Meta for an automotive-sector account. These are its operating figures.
23,005
logged conversations
Between January and September 2026.
17s
to first response
Agent median across 22,806 conversations.
241
purchase events sent to Meta
The recorded outcome flows back to its source.
Source: Zellia operational diagnostics, as of September 3, 2026. Data from a single account; not a promise of results. Events sent do not equate to unique buyers or prove an increase in sales.
03 / CLOSE THE LOOP
Tell your campaigns
what happened after the click.
Getting messages is only part of the job. Zellia connects the recorded sale back to its source so Meta receives information about what happens after the conversation.
THE QUESTION THAT MATTERSWhich ad brought
Which ad brought
the customer who bought?
01
Record what happened. The team confirms the outcome of the opportunity.
02
Connect it to its source. The sale is linked to the conversation and the corresponding campaign.
03
Send the signal back to Meta. The recorded purchase provides data to measure and optimize your campaigns.
Make every recorded sale
feed data back into your investment.
Meta can use these signals to measure and optimize campaign delivery. Their value depends on correct recording and attribution; sending events does not guarantee more sales.
Meta feedback loop operated on one account. Google Ads requires its own validation and integration. How Meta uses conversion signals ↗
04 / IN YOUR BUSINESS
Quote. Schedule. Book.
Every conversation has a goal.
Zellia is configured around the step your customer needs to take next. These examples show how it can support different sales processes.
From interest
to an appointment request.
Answers questions about services and availability, captures the need, and hands the team a request that's ready to move forward.
Goal · Prepare the bookingFrom "how much does it cost?"
to a complete request.
Collects origin, destination, date, and passengers. Connects to a quoting tool agreed with the business and hands the context to operations.
Goal · Move toward the bookingFrom a weekend message
to an active opportunity.
A customer asks on a Saturday. The agent responds, understands what they need, and leaves the rep with the context to continue once available.
Goal · Keep the buying intent aliveIllustrative scenarios, not additional success stories. In healthcare, the agent provides guidance on services and appointment management; clinical assessment remains the professional's responsibility.
05 / YOUR WAY
Your way of selling,
in every response.
Your agent knows what you offer, speaks in your brand's tone, and follows your service guidelines. That customization is part of Zellia from day one.
Understand how your business sells.
We configure the agent with your services, FAQs, tone of voice, and criteria for handing the conversation to a person.
Support every opportunity.
The agent guides the conversation according to your process: understands the need, collects the data, and prepares the appropriate next step.
Review to keep improving.
An internal agent reviews conversations and questions to spot friction points. That insight guides updates to your operation's knowledge and support.
WHEN YOUR OPERATION NEEDS TO GO FURTHER
Your business's information,
inside the conversation.
Inventory, quoting tools, forms, or your business's own systems: we can build custom connections so the conversation moves forward with the information it needs.
These integrations have their own feasibility, scope, and cost. They are additional to the agent's knowledge, language, and sales-process configuration.
06 / LET’S TALK
Book a personalized 15-minute demo.
We’ll show you how Zellia would fit into your operation, in a short, direct call with our team.
07 / LET'S BE CLEAR
Clear answers.
For a better decision.
How does Zellia help my campaigns?
When a sale is recorded and linked to its source, Zellia can send the purchase event to Meta. That signal provides data to measure and optimize campaigns. This feedback loop has already been operated on one account; the outcome depends on each business's recording, attribution, and setup.
Does Zellia replace my team?
Zellia combines AI agents and people. The agent handles inquiries and executes defined steps; your team can oversee, step in, and continue any conversations that need it.
What channels can I connect?
WhatsApp, Instagram, Facebook, and web can all be part of the operation. During implementation, we define which channels to connect, their requirements, and the contracted scope.
Does it adapt to how I sell?
Yes. The agent starts from your business's knowledge, uses your language, and follows your way of selling. That customization is core to Zellia. Connections to other systems are covered separately in the integrations section.
Can it work with voice notes?
It can transcribe the customer's voice notes and let a human rep send audio replies. Fully autonomous voice conversations and AI phone calls are a future development, with their own scope and pricing.
Does it make AI phone calls?
Calls and fully autonomous voice interaction are planned as a future development. They are not part of the current offering; they'll have their own scope and pricing once available.
THE NEXT STEP STARTS HERE
Give your campaigns
a team that responds.
See Zellia from the inside.
Request access to explore the platform
and see how it fits into your operation.